Having an issue where chats arent loading in Teams?
This problem has been reported by several users, and it has a range of root causes.
Whatever the cause, this guide shows you several solutions to try.
So, the first thing to do is verify that your internet is working smoothly.
Step 1.Open your internet web app and go tospeedtest.net.
Step 2.Press the Go button to check your internet download and upload speeds.
But if the speeds are very low or jumping up and down, you may have some connection issues.
Step 3.If you detect any connection issues, try resetting your router.
Turn it off for 30 seconds, then restart it and try connecting again.
This can work with Teams, too.
Step 1.hit your profile icon in Teams, then select Sign out.
Step 2.You now need to close Teams completely.
The best way to do that is via the Task Manager.
Press the Ctrl, Alt, and Esc keys simultaneously to open it.
Then find Microsoft Teams in the Processes tab, right-click it, and select End Task.
Step 3.bring up the Teams app via any shortcut on your desktop or in the Start menu.
Then access with your usual account and see if the problem is resolved.
Clearing the cache should fix this by removing the corrupt files.
Step 1.Press Windows and R together to launch the Run utility.
It should have lots of other subfolders inside.
Then run Teams again.
Fix 3.
Updating everything and getting the latest bug fixes and improvements might help you when chats arent loading in Teams.
Click that and see if any updates are available to download and install.
Step 2.You should also drop in the latest version of Windows.
Step 3.Select Windows Update and press the Check for updates button.
If any updates appear, download and install them.
Then reset your unit and reboot Teams.
Fix 4.
A fresh install should resolve any corruption or bugs youre having with the software itself.
Step 1.pop pop the tweaks menu by pressing Windows and I together or using another shortcut.
Step 2.Go to Apps and then Installed apps.
Step 3.Find Teams in the list.
it’s possible for you to punch in it into the search bar to speed up the process.
Step 4.go for the three dots and then go to Advanced options.
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