Samsung Galaxy phone users have faced a peculiar problem using OneDrive on their phones.
They cant sign out of theirOneDrive accounton their Android phones.
In April 2021, the company informed Samsung users that their accounts would be closed.
They had to shift to OneDrive as theircloud storage service.
It is to store their photos, videos, files and other office documents.
The transition is automatic, and migration of all Samsung account data would transfer to OneDrive.
Now the real problem comes!
Most Samsung Galaxy users were using two OneDrive accounts.
One as their account and the other for work or school.
So they had to sign off of their current Microsoft or OneDrive login.
Now, most people want to choose their OneDrive account to which they wish to jump in.
So what is the solution?
Problem
On a Samsung Galaxy Note 10+, we have two OneDrive accounts.
One for school and the other for personal accounts.
Both were working perfectly till Jan 2020.
Lately, another Microsoft account shows up in OneDrive, which is different from the earlier one.
The user wants to sign out of this account and use the old one.
This tight integration has caused the Sign out button to grey out.
To solve this issue, you’ve got the option to try the following solutions.
The second way is to try this method.
FAQ Samsung Galaxy and OneDrive Account
What happens if you sign out of OneDrive?
If you sign out of OneDrive, it will delete your files from the cloud.
You will have to sign back in before you could reaccess them.
The OneDrive for Business version of OneDrive offers a similar service called Files on Demand.
This service is only available if your organization has purchased the additional OneDrive for Business license.
This license allows you to use Files On-Demand in all of your accounts, not just the associated ones.
How do I sign out of my OneDrive account?
To sign out of your OneDrive account, go to the parameters menu and punch Sign Out.
put in your password again.
Then, like Sign Out from the menu that appears.
Why cant I sign out of OneDrive on Android?
There are several reasons why you may not be able to sign out of your OneDrive account.
If you see this, then it means that the account is active.
You will need to troubleshoot the issue on the other gear and loop back and try from another computer.
If you are using a Samsung machine, go to controls -> Apps & Notifications.
If you are using an LG rig, go to options -> General Management.
Select OneDrive from the list of apps.
Then select OK to confirm the sign out.
Though you reset the cache, the connection is not able to be deleted.
Then you’re able to sign back to the desired Microsoft account or OneDrive account.
Even with Microsoft Office 365, you have more than 5 OneDrive accounts.
you better change the account from time to time.
This fix will verify you’re free to do the same without a problem.
Have a great day.
