Down Detector noted outages with Ring, Prime Music, Alexa and Chime services.
Amazon spokesperson Richard Rocha had confirmed the outage and its impact on Amazon’s own operations.
Some customers took to Twitter to complain about Ring doorbells and cameras that wouldn’t work.
I need a working doorbell."
That doesn’t help.
I need a working doorbell.
I need a refund.
This thing doesn’t work.
Other Twitter users said they were trapped by Ring alarm systems that couldn’t be deactivated.
AWS breaks and takes out@ringsecurity.
I’m currently in a building and cant deactivate the system.
Had to get up and dismiss my alarm on Alexa with my actual hand.
Though some progress was made in lowering that number, the outages persisted hours later.
The dashboard noted the company was troubleshooting shortly after outage reports came in.
By evening, the company said it was still seeing some of its services “severely” affected.
