Why Can’t I Add My AI on Snapchat?

double-check you have the latest version of the Snapchat app to take advantage of all features.

Search for My AI in the Snapchat app.

you might search for My AI on Snapchat just like you would any other user.

In the app, tap theSearchicon (the magnifying glass) and enterMy AI.

Once you start a conversation, it should appear in your chats.

Use Snapchat My AI in a online window.

dump the Snapchat app cache.

Snapchat offers a way to erase the cache within the app itself.

Tap yourBitmoji icon>options gear>Clear Cache.

bounce of Snapchat and sign back in.

Tap yourBitmoji icon>controls gear>Log Outand wrap up the app.

Then, reopen the app and sign back into your Snapchat account.

Uninstall the Snapchat app and reinstall it.

In the app, tap yourBitmoji icon>tweaks gear>I Need Help>Contact Us.

On the Snapchat Support page, tapMy AIfor more tips and FAQs about the feature.