Having issues with yourSkype profile picturenot showing properly?

Dont worry, youre not alone.

A missing or incorrectSkype profileimage is a common problem many users face.

The reason is very simple.

By default Skype for Business hides the picture.

So you just have to check the option that says Show my picture underMy Pictureoptions.

This could be a trivial issue.

Though they see your name, it looks unaesthetic to the users for thecontacts in your Skype list.

Skype profile picture sizeneeds to be between 9696 and 648648 pixels.

The image also must be in JPG, PNG, or GIF format.

BMP and TIFF files will not work.

To fix this:

1.

The best size to upload for a profile picture in Skype for Business is9696 pixels.

check that it is uploaded correctly.2.

You must see your Skype profile picture in other Office 365 apps like Outlook, Word etc.

Otherwise, something is wrong with the picture size or upload process.3.

see to it your contacts can see the profile picture you uploaded.4.

The most important thing is that, it should be visible in the Preview section.

Another reason for this issue can be found in Microsoft Outlook.

There is a certain option in its controls panel which may be disabled.

Once you enable this option, skype for business picture not updating error can be resolved.

This simple resize and format change could easily fix your missing Skype profile photo issue.

Updates often contain bug fixes and optimizations that improve image display.

On desktop, click your profile picture thenHelp > Check for Updates.

On mobile, visit your devices app store to check for any available Skype updates.

roll out the newest version of Skype, then try setting your profile photo again.

Re-uploading the image can force Skype to re-secure your profile picture and display it properly.

To re-upload your photo:

Once finished, verify if your profile photo now shows correctly.

The simple act of re-uploading may do the trick.

Clearing this folder forces a refresh and re-save of prefs like your profile image.

On desktop, click your profile and chooseSign Out.

On mobile, go to configs > Account > Sign Out.

Once signed out, sign back into your Skype account again.

Then try setting your profile photo one more time.

Signing out and in again resyncs everything from the server, which should properly load your chosen profile image.

Skype for Business Office 365

1.

Sign out the Skye for Business client.

Delete the surfing app cookies and sign-in information stored on your Exchange server.2.

Sign-in again and see if the problem is resolved.3.

If that does not work out , the bring up the Run bar in Windows.4.

throw in%AppData%in it.5.

Generally, it will take you to Roaming folder.6.

Just go one directory less and check that you are in the AppData directory.7.

Then Navigate to\Local\Microsoft\Office\15.0\Lync\for Skype for Business .8.

Delete the sip_profileName folder.

If you cannot find it here, you’re free to check it in \Local\Microsoft\Communicator directory.9.

Erase all the files in the Tracing folder.

Dont delete the folder.10.

reset the DNS by using this command ipconfig /flushdns in the elevated command prompt.

This is one of the other solution which will fix the problem.

Also confirm that it’s possible for you to see your profile pic in the Outlook Web App.

This solution can be applied to the Office 365 applications also.

Generally, when you send email or using Skype, contact photos should be displayed beside your name.

But if they are not, you’ve got the option to patch this up in this fashion.

In Outlook (2010,13,16) open theFile > Options.2.

SelectPeopleorContactsdepending on your versio of Outlook.3.

fire up the option on the right side that says Show user photographs when available.4.

Restart Outlook or Skype for Business.

Summary

Cant get yourSkype profileimage to appear correctly?

No one wants to be left with a blank grey avatar!