you should probably remove the OneDrives cached credentials from theCredential Manager.

Heres how to do it.

Step 1:tap the search icon on the taskbar, jot down incredential manager, and pressEnter.

Open Credential Manager on Windows 11

Step 2:SelectWindows Credentialsat the top.

UnderGeneric Credentials, locate and select theOneDrive Cached Credentialsentry.

Then, click theRemoveoption.

Remove OneDrive Cached Credentials From Windows

Restart the OneDrive app after this and find out if it still duplicates files and folders on your PC.

As a result, you may see multiple entries for the same Word, Excel, or PowerPoint files.

When this happens, you will typically see a red X icon on the OneDrive icon on the taskbar.

OneDrive Sync Conflicts 1

Step 1:Click theShow hidden iconsarrow on the taskbar and click theOneDriveicon.

Step 2:Click theThere is a sync issue in OneDrivealert at the top.

Step 3:Click theResolvebutton.

Sync Issue in OneDrive

Step 4:SelectOpen in Office to merge changes.

Heres how:

Step 1:poke the OneDrive icon on the taskbar.

Step 2:Click thegear-shaped iconin the top right corner, selectPause syncing, and select any duration.

Resolve OneDrive Sync Conflict

Step 3:Click thegear iconagain andResume syncing.

This should re-establish your accounts connection to the server and fix any issues due to authentication issues.

Step 1:Click theOneDrive iconon the taskbar.

Merge Office Files

Step 2:Click thegear-shaped iconin the top-right corner and selectSettings.

Step 3:Switch to theAccounttab and click theUnlink this PCoption.

Step 4:SelectUnlink accountto confirm.

Resolve OneDrive File Sync Conflict

Sign back in with your account and verify if the issue is still there.

Here are the steps for the same.

Step 1:Press theWindows key + Rto fire up the Run dialog box.

Pause OneDrive Sync on Windows

pop in inappwiz.cpland pressEnter.

Step 2:Select Microsoft OneDrive on the list and selectUninstall.

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Resume OneDrive Sync on Windows

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