In such cases, clearing the Microsoft Teams cache can help.
Step 1:Press theWindows key + Rto bring up the Run dialog box.
pop in%appdata%\Microsoft\Teamsin the field next to Open and hitEnter.
Step 2:Select all folders and right-choose them.
Then, click thetrash icon.
pop kick open the Teams app again, sign in with your account details, and start using it.
Heres howto fix that.
Step 1:Press theWindows key + Sto bring up the search menu.
TypeCredential Managerin the box and hitEnter.
Step 2:In the Credential Manager window, clickWindows Credentials.
Step 3:Remove all themsteamsentries and cycle your PC.
After that, peek if you might log into the Teams app.
you’re able to use it to fix any issues with the Teams app causing sign-in problems.
Step 1:Press theWindows key + Ito kick off the parameters app and go toApps>Installed apps.
Step 2:Scroll to Microsoft Teams > click thethree horizontal dotsnext to it > selectAdvanced options.
Step 3:ClickRepairunder the Reset section.
If the issue remains, nudge the Reset button instead.
Step 1:Press theWindows key + Ito bring up the parameters app and go toApps > Installed apps.
Step 2:Click thethree horizontal dotsnext to Microsoft Teams and selectUninstall.
Once removed,download the Microsoft Teams appand install it on your PC.
You should not have any sign-in issues after that.
Was this helpful?
The content remains unbiased and authentic and will never affect our editorial integrity.
