it could be something as simple as a connection problem.
Heres how to double-check your Wi-Fi connection.
Step 1:Swipe down from the top of your phones screen to enter the Quick options menu.
Step 2:Check that the Wi-Fi symbol is illuminated and that you have an active connection.
Heres what to do if youre trying to access OneDrive on mobile data.
Step 1:Swipe down from the top of the screen to access Quick options.
Step 2:Check whether your mobile data is active.
Try accessing the app on Wi-Fi whenever possible.
Step 2:Find and tap the button to pause or disable your VPN connection temporarily.
Step 3:Try logging into OneDrive.
In the future, youll most likely have to disable your VPN when accessing OneDrive.
This process can vary slightly from phone to phone, depending on the interface and Android version.
Step 1:Access your phones configs menu.
Step 2:Find and select Apps or Applications.
Step 3:Search for OneDrive in your list of apps and select it.
Step 4:Tap on the Force Stop button to stop OneDrive from running.
Step 5: Scroll up the App Info page and tap Storage.
Step 7: Return to your app list.
Step 8: Press and hold the OneDrive icon and select Uninstall from the resulting menu.
Step 10:Tap to install it, and wait for the installation to finish.
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