TheMay 2020 updateof Windows 10 also causes a restart failure with blue screen error crash.
A commonstop code error SYSTEM SERVICE EXCEPTIONis one of them.
.. uninstalled everything related to that printer, but still get the same problem.
I get the blue screen with the message:
Stop Code: System Service Exception.
Same message, each time.
Source:https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/stop-code-system-service-exception-windows-10-pc/7318dee2-389b-428e-ba50-3dc34cf035d6
Solution
Unfortunately the reason for this error was not the PRINTER issue.
A Microsoft Agent studied the MINIDUMP files of the system, uploaded to OneDrive.
The cause was a conflict between the Avast and Malwarebytes drivers.
The 2015 anti-malware software process (mbam.exe) seems to crash new Avast drivers.
Malwarebytes old version uninstalled.
the blue screen error STOP CODE disappeared.
This was a case of driver compatibility between two applications.
When I click Check for Updates, I receive the error code 0x80080005.
This was when updating his PC to Windows 10 1909 version.
In this case also, the culprit was Avast driver.
It had corrupted the Windows Defender files also.
So, the only possible resolution for the user was to reinstall the OS from first and update it.
Keep the default antivirus on.
This worked for him.
Ive attached the minidump and system information files here as well.
The Microsoft Agent analyzed the dump files and came to the conclusion that ntkrnlmp.exe is causing the error.
It was because of an outdated driver.
Troubleshooting
The common stop error codes can be solved using this guide.
It will also give step-by-step questions.
Based on your answers, it will give the proper resolution.
After an update was installed b.
While using my gadget
When I selected the (b) option the following solutions were proposed.
It is clearly mentioned that blue screen error can happen due to several reasons.
To find out the exact cause is a little difficult procedure.
For this, it’s possible for you to use the installation media.
In the Windows Recovery Environment (WinRE), you could go to the following path.
After your box starts, press the 5th option or F5.
This will take you into Safe Mode with Networking.
ThenApps > Apps & Features(as of 20H2 update).
On the right-hand side, sort your apps byInstall date.
Then remove the last installed applications or apps which may have caused the SYSTEM SERVICE EXCEPTION blue screen error.
Then you’ve got the option to open msconfig by pressing the Win + R keys.
choose the Boot tab and uncheck the option that says Safe boot.
Now kickstart your gear.
If your error goes away, you could use your system as before.
Otherwise follow the next steps.
In that case, it’s possible for you to open unit Manager using the traditional Control Panel.
Otherwise, pop in the few letters of it in the search box and it should open.
Now right-tap the corrupted or problematic driver and make the necessary changes.
Then restart, to see if the BSOD error is gone or not.
If this solution fails, you could go to the next solution.
Along with it, all the devices attached also are taken into consideration.
In that case, keep the existing devices as it is and remove the new hardware attached.
Then restart to see if the problem is resolved.
Otherwise, you might unplug all the USB sticks and hard-drives attached, including RAM and other hardware.
If there is any power-source problem, then also the problem gets rectified.
When you unplug an SSD or HDD, the computer will check the disk for errors.
This can also rectify the above STOP CODE.
