To check, open theSettingsapp, scroll down toFaceTime, and move theFaceTimeslider to on/green.
Android and Windows users can join FaceTime calls but not start them.
confirm you’ve added a phone number or email address.
you better use a phone number or email address with FaceTime for people to reach you.
Go toSettings>FaceTimeand ensure you have a phone number, email address, or both.
Look in theYou Can Be Reached By FaceTime Atsection.
If you don’t, add them.
Check your web connection connection.
So, ensure you’re not in Airplane Mode and are connected to Wi-Fi or a cellular data pipe.
Did you block a user?
Check by going toSettings>FaceTime>Blocked Contacts.
You’ll see a list of anyone whose calls you’ve blocked.
Confirm that your carrier supports it.
Is the FaceTime app missing?
To see if it’s blocked, go toSettings>General>Screen Time>Content & PrivacyRestrictions.
If Restrictions are on, you’ll need to put in your passcode.
Look in theAllowed Appssection for theFaceTimeorCameraoptions (turning off Camera also turns off FaceTime).
If a restriction is on for either one, turn it off by moving the slider to white/off.
The FaceTime app could also be missing because it was deleted.
In that case, you canredownload FaceTime for free from the App Store.
FaceTime will open in your Chrome surfing app.
If you have issues using Facetime on your Android, try these solutions.
A restart can resolve any temporary glitches.
You may be missing an important software update.
Allow Chrome microphone and camera access.
Check yourAndroid app permissionsto ensure Chrome can access your camera and microphone.
Close all Android apps.
Another app could be interfering with Chrome.
Check your web connection connection.
You must be connected to Wi-Fi or your cellular web connection.
ensure your gadget isn’t in Airplane Mode.
If so, move to the steps listed above.
If you still have trouble, download and install new iOS updates.
Tofix a black screen on FaceTime, check that you haven’t accidentally chosen an audio-only call.
double-check the right camera is selected.
YourAirPods might not be working on FaceTimefor various reasons.
To troubleshoot, toggleBluetoothoff and on on your equipment and disconnect other Bluetooth devices.
Next, forget your AirPods, then reconnect them to your gadget.
If all else fails, factory reset your AirPods.