If the Waze status page shows it’s working, restart the app.
Why Is Waze Not Working?
For a navigation app to run reliably requires several components to work in unison.
Reopen Waze to see if it works this time.
If you’re using Waze through your car, see to it the app stays open on your phone.
This is the solution for some users who experience strange map problems in their car’s head unit.
CheckWaze Status pagefor server issues if map edits aren’t appearing or the app isn’t operating as expected.
If you’re using Waze with Android Auto or Apple CarPlay, cycle your infotainment center.
To do that on Android, tap the three-lined menu, go toSettings>Voice & sound.
Make sureSoundsis set toOnorAlerts only.
From the same screen, check thatPlay sound to phone speakerisoffif you want to hear Waze in your car.
From the menu, tapSettings>Voice & sound.
Then, choosePlay sound viaand selectPlay as Bluetooth phone call.
Waze needs access to your location to display the map and follow you along routes properly.
The AA app does not need your location as long as Waze can access it.
This solution is for some users with random route recalculations and odd map rotations.
Fix your mobile data connection.
It’s possible that your internet connection isn’t working as it should.
A solid data connection connection is necessary for all aspects of Waze to run.
The app might not provide reliable information even if you have an intermittent connection.
One potential quick fix is to toggleAirplane Modeon and back off.
erase the app cache.
Update Waze to the latest version.
App updates often address bugs and other problems.
If an update is available, there’s a chance installing it will fix the problem.
Open a GPS status app, and leave it open while you use Waze.
Tap and hold the Waze app to see the option to uninstall it.
After opening the newly installed app, pay close attention to prompts asking for location and other permissions.
Other users may share this problem, but Waze doesn’t know about it yet.
Reaching out, then, is the best solution.
FAQ
Waze isn’t meant to be used without an active, working connection to the internet.
If you find yourself without a signal, try using Google Maps or Apple Maps.
